Job Description
Join TechSolutions Inc., a leading IT infrastructure provider, as a Network Technician in Chicago. We're seeking a skilled professional to design, implement, and maintain our clients' network systems. This is a direct hire role offering competitive compensation, comprehensive benefits, and opportunities for career growth in a dynamic tech environment.
Responsibilities
- Install, configure, and troubleshoot network hardware including routers, switches, and firewalls
- Monitor network performance and security using advanced tools like SolarWinds
- Document network infrastructure changes and create detailed technical documentation
- Collaborate with cross-functional teams to resolve complex network issues
- Implement network security protocols and ensure compliance with industry standards
- Provide remote and on-site technical support for enterprise clients
Qualifications
- Associate's degree in IT or equivalent certification (CompTIA Network+, CCNA)
- 3+ years of experience in network administration and support
- Proficiency with Cisco, Juniper, and Palo Alto Networks equipment
- Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies
- Experience with network monitoring tools and ticketing systems
- Excellent problem-solving and communication skills
- Ability to work flexible hours including occasional on-call support