Job Description
Join our award-winning IT team as a Network Technician and become the backbone of our cutting-edge infrastructure. We're seeking a dedicated professional to maintain, troubleshoot, and optimize our network systems in a dynamic environment. Enjoy competitive benefits, professional development opportunities, and a collaborative culture that values innovation. If you're passionate about connectivity and problem-solving, apply today to grow your career with Pittsburgh's leading tech employer.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance using tools like SolarWinds and Nagios
- Resolve network outages and security incidents with SLA-driven response times
- Document network configurations and create technical documentation
- Collaborate with cross-functional teams on IT infrastructure projects
- Implement network security protocols and access controls
- Conduct regular network audits and vulnerability assessments
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 3+ years of hands-on network administration experience
- CCNA or CompTIA Network+ certification required
- Proficiency with Cisco, Juniper, and Fortinet equipment
- Strong knowledge of TCP/IP, DNS, DHCP, and VLANs
- Experience with cloud networking (AWS/Azure) a plus
- Excellent troubleshooting and communication skills
- Ability to work flexible hours including occasional on-call duties