Job Description
Join our award-winning IT team at TechSolutions Inc. as a Network Technician in the heart of Saint Paul. We're seeking a dedicated professional to maintain and optimize our enterprise infrastructure while delivering exceptional user experiences. This direct hire opportunity offers competitive benefits, career growth, and the chance to work with cutting-edge technologies in a collaborative environment.
Responsibilities
- Install, configure, and maintain LAN/WAN infrastructure including routers, switches, and firewalls
- Monitor network performance using tools like SolarWinds and Wireshark
- Resolve network outages and security incidents within SLA requirements
- Document network topology and create/update technical documentation
- Collaborate with cloud teams to ensure seamless hybrid connectivity
- Implement network security protocols and access controls
- Support VoIP and video conferencing systems
- Train staff on network best practices and security protocols
Qualifications
- 3+ years of hands-on network administration experience
- CCNA or CompTIA Network+ certification required
- Proficiency with Cisco, Juniper, and Fortinet devices
- Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies
- Experience with network monitoring tools (SolarWinds, PRTG)
- Ability to troubleshoot complex network issues independently
- Excellent communication and documentation skills
- Valid driver's license for occasional on-site visits