Job Description
Launch your IT career with our comprehensive paid training program! TechForward Solutions is seeking motivated IT Support Trainees in Chandler, AZ. No prior experience required – we'll invest in your growth through structured training in networking, cybersecurity, and system administration. Enjoy competitive pay, mentorship from industry experts, and a clear path to becoming a certified IT professional. Join our innovative team and build the foundation for a lifelong career in technology.
Responsibilities
- Participate in hands-on IT training modules covering hardware, software, and network fundamentals
- Assist with troubleshooting desktop, laptop, and peripheral issues under supervision
- Learn to install, configure, and maintain operating systems and applications
- Support internal users with technical inquiries and documentation creation
- Shadow senior technicians on service desk and infrastructure projects
- Contribute to security best practices implementation and monitoring
- Complete certification prep training for CompTIA A+/Network+
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and familiarity with Windows OS
- Strong problem-solving abilities and logical thinking skills
- Excellent communication and customer service aptitude
- Willingness to obtain industry certifications within 12 months
- Ability to lift up to 25 lbs for hardware maintenance tasks
- Valid driver's license for potential client site visits
- Pass background check and drug screening