Job Description
Join TechGrowth Solutions' accelerated IT Support Trainee program and jumpstart your tech career in sunny Miami! We're seeking motivated individuals to learn enterprise-level IT systems with weekly pay and rapid advancement opportunities. Our 12-week intensive training combines hands-on experience with industry certifications, preparing you for full-time roles in our dynamic tech ecosystem. Enjoy competitive compensation, mentorship from senior engineers, and flexible scheduling options. No experience required – just your passion for technology and problem-solving!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Manage helpdesk tickets and provide Tier 1 user support
- Assist with network monitoring, security protocols, and system backups
- Deploy and configure workstations, printers, and mobile devices
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on infrastructure projects
- Participate in weekly training sessions and certification prep
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong troubleshooting and analytical thinking skills
- Excellent written and verbal communication abilities
- CompTIA A+ or Network+ certification (or willingness to obtain)
- Ability to lift 30 lbs and work flexible hours
- Valid Florida driver's license (for occasional site visits)
- Pass background check and drug screening