Job Description
Join Nevada Tech Solutions' award-winning IT team and kickstart your career in technology with our weekly-paid trainee program! We're seeking motivated individuals passionate about IT support to learn industry-leading systems while earning consistent paychecks. Enjoy hands-on training, mentorship from certified engineers, and a clear path to becoming a full-fledged IT Support Specialist. Our Reno headquarters offers modern facilities, flexible scheduling, and rapid advancement opportunities. No experience required – just eagerness to learn!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Mac environments
- Provide Tier 1 customer support via phone, chat, and remote access
- Deploy and configure workstations, peripherals, and network equipment
- Document technical procedures and maintain service ticket accuracy
- Collaborate with senior engineers on complex system deployments
- Participate in cybersecurity best practices training sessions
- Support office AV setups and video conferencing technologies
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic computer literacy with proficiency in MS Office Suite
- Strong problem-solving and customer service aptitude
- Ability to lift 30 lbs and work in standing/walking environments
- Valid driver's license (for occasional equipment transport)
- Willingness to obtain CompTIA A+ within 6 months
- Must pass background check and drug screening