Job Description
Are you ready to launch your IT career in sunny Tucson? TechSolutions Inc. is seeking motivated IT Support Trainees to join our growing team. This direct-hire opportunity provides comprehensive hands-on training and mentorship from industry experts. You'll gain invaluable experience in network administration, system troubleshooting, and cybersecurity fundamentals while working with cutting-edge technology. Our collaborative culture fosters professional growth, and we offer clear pathways to advancement. If you're passionate about technology and eager to learn, apply today to start your journey toward becoming a certified IT professional.
Responsibilities
- Provide Tier 1 desktop support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Assist with cybersecurity protocols and data protection measures
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex system deployments
- Participate in 24/7 on-call rotation after training completion
- Train on cloud platforms (AWS/Azure) and virtualization technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification or equivalent knowledge (training provided)
- Ability to lift 30 lbs and work in varying physical environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening