Job Description
Join our elite IT Support team as a Trainee and launch your career tomorrow! TechSolutions Inc. is seeking motivated individuals in San Diego to become future tech leaders through our immersive training program. You'll gain hands-on experience in enterprise-level systems, network diagnostics, and cybersecurity protocols while receiving mentorship from industry experts. This accelerated program combines classroom instruction with real-world troubleshooting, ensuring you're job-ready in 90 days. Enjoy competitive benefits, professional development stipends, and a clear path to becoming a certified IT Specialist. Apply today to start your tech journey tomorrow!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain Windows/macOS systems and peripherals
- Document incidents using ITSM tools like ServiceNow or Jira
- Assist with network administration tasks including VPN setup and firewall monitoring
- Participate in cybersecurity awareness initiatives and vulnerability assessments
- Collaborate with cross-functional teams on system upgrades and migrations
- Complete certification training (CompTIA A+, Network+) during program duration
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware/software concepts
- Excellent problem-solving and communication skills
- Ability to work flexible shifts including occasional weekends
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Proficiency with Microsoft Office Suite
- CompTIA A+ certification (or willingness to obtain within 6 months)