Job Description
Join our cutting-edge IT team as a Remote Network Technician in San Jose, CA! We're seeking a skilled professional to maintain and optimize our enterprise network infrastructure while enjoying the flexibility of remote work. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic tech environment.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance using tools like SolarWinds and PRTG
- Resolve network outages and security incidents with SLA-driven response times
- Document network topology, configurations, and troubleshooting procedures
- Collaborate with cross-functional teams on cloud migration projects
- Implement network security protocols including VPNs and intrusion detection systems
- Conduct regular network vulnerability assessments and patch management
Qualifications
- 3+ years of experience in enterprise network administration
- CCNA/CCNP certification or equivalent industry credentials
- Proficiency with Cisco, Juniper, and Palo Alto Networks equipment
- Expertise in TCP/IP, DNS, DHCP, and VLAN configurations
- Experience with remote monitoring tools and network automation
- Strong troubleshooting skills with network analyzers like Wireshark
- Ability to work independently while collaborating with global teams
- Bachelor's degree in Computer Science or related field preferred