Job Description
Launch your IT career tomorrow with Nevada Tech Solutions! We're seeking motivated IT Support Trainees to join our dynamic team in Reno, NV. This accelerated program combines hands-on experience with comprehensive training, preparing you for full-time IT support roles within 90 days. Enjoy competitive pay, mentorship from industry experts, and a clear path to career advancement in one of America's fastest-growing tech hubs.
What We Offer:
- Comprehensive paid training program
- Direct mentorship from senior engineers
- Full-time benefits (health/dental/vision)
- Professional certification sponsorship
- Growth opportunities to junior/senior levels
Responsibilities
- Diagnose and resolve hardware/software issues for 200+ employees
- Deploy and configure workstations, printers, and network equipment
- Implement cybersecurity protocols and access controls
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on infrastructure projects
- Provide Tier 1 support via ticketing system and remote assistance
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic familiarity with Windows/macOS operating systems
- Customer service experience or strong communication skills
- Ability to troubleshoot basic hardware/network issues
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be available to start immediately (tomorrow)
- CompTIA A+ certification (or willingness to obtain within 6 months)