Job Description
Launch your IT career tomorrow with Nevada Tech Solutions! We're seeking motivated IT Support Trainees in Reno, NV to join our dynamic team. This is your opportunity to gain hands-on experience in enterprise-level IT infrastructure, network administration, and customer support while receiving mentorship from industry experts. No prior experience required – just a passion for technology and eagerness to learn. Enjoy competitive benefits, flexible scheduling options, and a clear career progression path to become a certified IT specialist. Apply today and start your journey tomorrow!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with workstation setup, configuration, and maintenance
- Document IT procedures and create troubleshooting knowledge base articles
- Collaborate with senior technicians on system upgrades and security patches
- Train users on new technology implementations and best practices
- Monitor system performance and escalate complex issues appropriately
- Participate in after-hours rotational support coverage
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems, networks, and operating systems
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Customer service-oriented mindset with patience and empathy
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain within 6 months)