Job Description
Launch your IT career tomorrow with our accelerated trainee program! TechSolutions Inc. is seeking motivated individuals for our IT Support Trainee role in Fort Worth, TX. No prior experience required – we provide comprehensive training to transform you into a tech professional. Join our dynamic team and gain hands-on experience with cutting-edge systems while working in a collaborative environment. This is your gateway to a stable, high-demand career in technology.
Responsibilities
- Diagnose and resolve hardware/software issues for employees
- Install, configure, and maintain desktop/laptop systems
- Provide remote and on-site technical assistance
- Document support tickets and maintain knowledge base
- Assist with network infrastructure monitoring
- Train end-users on new technologies
- Collaborate with senior IT staff on projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Valid driver's license (for on-site support)
- CompTIA A+ certification (or willingness to obtain)