Job Description
Launch your IT career tomorrow with our accelerated IT Support Trainee program! Orlando Tech Solutions is seeking motivated individuals ready to transform their passion for technology into professional expertise. This immersive 6-month training combines hands-on experience with industry certifications, preparing you for full-time roles in network administration, system troubleshooting, and cybersecurity fundamentals. Our Orlando-based team provides mentorship from certified professionals while you gain real-world experience supporting enterprise systems. No prior experience required – just enthusiasm and dedication to grow in the fast-paced IT sector.
Responsibilities
- Diagnose and resolve hardware/software issues for internal and external clients
- Deploy and configure workstations, laptops, and network infrastructure
- Document technical solutions and maintain support ticket systems
- Participate in cybersecurity awareness training and best practices implementation
- Collaborate with senior engineers on complex system deployments
- Execute preventive maintenance procedures on IT assets
- Support cloud-based applications and virtual environments
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic understanding of operating systems (Windows/Linux)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to lift 30lbs and work in server environments
- CompTIA A+ certification (or willingness to obtain within 3 months)
- Valid driver's license and reliable transportation