Job Description
Ready to launch your IT career tomorrow? Join our award-winning team in Chula Vista as an IT Support Trainee! This premium opportunity combines hands-on training with real-world experience in cutting-edge technology environments. We're seeking passionate tech enthusiasts ready to grow into full-fledged IT professionals through our structured 6-month mentorship program. Enjoy competitive pay, comprehensive benefits, and a clear career progression path to senior roles. Work with industry leaders while gaining certifications in CompTIA A+, Microsoft 365, and Cisco fundamentals. Start your journey tomorrow – apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document IT procedures and create troubleshooting knowledge base articles
- Collaborate with senior engineers on complex problem resolution
- Participate in cybersecurity awareness initiatives and best practices
- Support office IT infrastructure including printers, AV systems, and cloud services
- Train on ticketing systems (ServiceNow/Jira) and ITIL processes
Qualifications
- High school diploma or equivalent; IT certification preferred (CompTIA A+, Google IT Support)
- Basic understanding of Windows OS, networking concepts, and cloud services
- Excellent problem-solving skills and customer service orientation
- Ability to learn quickly and adapt to evolving technologies
- Strong communication skills for both technical and non-technical audiences
- Valid driver's license and reliable transportation
- Must be available to start within 48 hours of offer
- Passionate about pursuing long-term career in IT infrastructure