Job Description
Launch your IT career with TechAdvance Solutions! We're seeking motivated IT Support Trainees in Mesa, AZ, with a $3,000 sign-on bonus for qualified candidates. Join our dynamic team where you'll gain hands-on experience in enterprise-level IT infrastructure, network security, and user support. Our comprehensive training program combines classroom learning with real-world projects, setting you up for rapid advancement into senior IT roles. Enjoy competitive benefits, career mentorship, and a collaborative environment that values innovation and growth.
Responsibilities
- Provide Tier 1 desktop support for 500+ users including hardware/software troubleshooting
- Deploy and configure Windows 10/11 workstations and enterprise applications
- Monitor and maintain network infrastructure including switches, routers, and firewalls
- Document technical procedures and maintain IT asset inventory systems
- Collaborate with senior engineers on cybersecurity initiatives and compliance projects
- Deliver exceptional user training and technical documentation
- Participate in 24/7 on-call rotation after training completion
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic knowledge of Windows OS, Active Directory, and TCP/IP networking
- Strong problem-solving skills with ability to troubleshoot hardware/software issues
- Excellent written and verbal communication skills
- Ability to lift 30lbs and work in server environments
- Valid Arizona driver's license for occasional site visits
- Passion for technology and commitment to continuous learning
- Must pass background check and drug screening