Job Description
Launch your IT career with our comprehensive 6-month paid training program! Zero experience required – we provide all certifications and hands-on mentorship to transform you into a confident IT professional. Join our dynamic team at TechGrowth Solutions, where innovation meets opportunity. Enjoy competitive pay, full benefits, and a clear path to becoming a certified IT Support Specialist.
What You'll Gain: Compensated training in CompTIA A+, Microsoft Azure Fundamentals, and Cisco CCNA. Personalized career coaching, flexible work hours, and opportunities for advancement into cybersecurity or cloud roles. Our San Jose campus features cutting-edge labs and a collaborative culture dedicated to your growth.
Responsibilities
- Master hardware/software troubleshooting through guided lab exercises
- Provide Tier 1 support for enterprise systems under mentor supervision
- Learn and implement network security protocols and best practices
- Document technical issues using IT service management tools
- Collaborate with cross-functional teams on system deployments
- Participate in daily stand-ups and skills workshops
- Complete certification milestones with dedicated study support
Qualifications
- High school diploma or equivalent (college students encouraged)
- Basic computer literacy (email, internet, file management)
- Strong problem-solving and communication skills
- Ability to work in fast-paced, collaborative environments
- Passion for technology and willingness to learn continuously
- Valid California driver's license (for occasional site visits)
- Fluent English communication skills