Job Description
Join our award-winning IT team as a Trainee and launch your career in technology! We're seeking motivated individuals with no prior experience to receive comprehensive training in enterprise IT support. You'll gain hands-on experience with network administration, system troubleshooting, and cybersecurity protocols while working alongside industry experts. This 6-month paid training program includes mentorship, certification prep, and a guaranteed full-time role upon successful completion. Enjoy competitive benefits, flexible scheduling, and a collaborative culture that values growth and innovation.
Responsibilities
- Install, configure, and maintain desktop hardware and software systems
- Provide Tier 1 technical support for employees via phone, chat, and in-person
- Document IT issues and resolutions using ticketing systems
- Assist with network security protocols and data backup procedures
- Collaborate with senior engineers on system upgrades and migrations
- Participate in cross-departmental IT projects
- Complete weekly training modules and certification coursework
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy with Windows/Mac OS experience
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to learn and adapt to new technologies
- Valid driver's license and reliable transportation
- Pass background check and drug screening