Job Description
Join TechAdvance Solutions as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to join our dynamic team in Tulsa. This immediate hire position offers hands-on experience in network administration, hardware troubleshooting, and cybersecurity fundamentals. Enjoy comprehensive training, mentorship from industry experts, and a clear path to advancement. If you're ready to build technical skills while serving diverse clients in a supportive environment, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide Tier 1 support for network connectivity and system configurations
- Assist with cybersecurity protocols and data protection initiatives
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Manage inventory of IT assets and procurement requests
- Deliver end-user training on software applications
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Experience with OS troubleshooting (Windows 10/11, macOS)
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team settings
- Valid driver's license for occasional off-site support
- Passion for continuous learning in emerging technologies