Job Description
Join our dynamic team as an IT Support Trainee in Stockton, CA! We're seeking motivated individuals to launch their tech careers with hands-on training and immediate placement. No prior experience required – we provide comprehensive mentorship to transform you into a proficient IT professional. Enjoy competitive compensation, growth opportunities, and a supportive environment where your technical skills flourish.
Responsibilities
- Diagnose and resolve hardware/software issues across desktop and mobile systems
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and maintain network equipment and peripherals
- Document technical processes and maintain accurate service logs
- Collaborate with senior engineers on complex infrastructure projects
- Implement cybersecurity best practices for data protection
- Participate in cross-departmental IT initiatives
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Ability to lift 25 lbs and work in various office environments
- Valid California driver's license (for occasional site visits)