Job Description
Join TechSolutions Inc. as an IT Support Trainee and launch your career in technology! We're seeking motivated individuals passionate about IT infrastructure to join our dynamic Los Angeles team. This immediate hire position offers comprehensive training and hands-on experience with cutting-edge systems. If you're eager to grow in a supportive environment while solving real-world technical challenges, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with PC setup, configuration, and troubleshooting
- Document incident resolutions in ticketing systems
- Collaborate with senior technicians on complex issues
- Monitor system health and performance metrics
- Participate in cross-departmental IT projects
- Adhere to security protocols and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 20 lbs and work in server environments
- Customer service experience (retail/tech support helpful)
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license (company vehicle provided)