Job Description
Launch your IT career with TechSolutions Inc. in Chandler, AZ! We're seeking a motivated IT Support Trainee to join our dynamic team with flexible scheduling options. Enjoy competitive pay, comprehensive training, and a supportive environment while building your technical expertise.
What You'll Gain: Hands-on experience in network troubleshooting, hardware/software support, and IT service management. Our structured mentorship program accelerates your growth into a certified IT professional.
Why TechSolutions? We prioritize work-life balance through adaptable hours, cutting-edge tech resources, and clear career progression paths. Join us to transform your passion for technology into a thriving career!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure workstations, peripherals, and network equipment
- Document IT incidents and resolutions using ticketing systems
- Assist with cybersecurity best practices implementation
- Train end-users on new technologies and procedures
- Collaborate with senior IT on infrastructure projects
- Participate in 24/7 on-call rotation (flexible scheduling)
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic knowledge of Windows/macOS, Active Directory, and networking
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed
- Valid driver's license and reliable transportation
- Passion for continuous learning in technology