Job Description
Launch your IT career with our comprehensive trainee program! We provide all necessary equipment including laptops, diagnostic tools, and software licenses. Join our dynamic team in Corpus Christi to gain hands-on experience in enterprise IT support while receiving mentorship from industry experts. This accelerated training program combines classroom learning with real-world troubleshooting to prepare you for a full-time IT role.
Why Join Us?
- All equipment provided (no personal devices required)
- Structured 6-month training curriculum
- Direct path to full-time employment upon completion
- Competitive salary with benefits package
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier-1 support via phone, email, and ticketing systems
- Document incidents and solutions in ITSM platforms
- Assist with network monitoring and basic security protocols
- Participate in cross-departmental IT projects
- Maintain inventory of IT assets and equipment
- Complete weekly training modules and certification prep
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 20 lbs for equipment handling
- Valid Texas driver's license (for occasional site visits)
- CompTIA A+ or similar certification (or willingness to obtain)
- Pass background check and drug screening