Job Description
Launch your IT career in Las Vegas with our comprehensive IT Support Trainee program! We provide all necessary equipment including laptops, tools, and software – no upfront costs required. Join our dynamic team to gain hands-on experience in network administration, hardware troubleshooting, and cybersecurity fundamentals while receiving mentorship from industry experts. This accelerated training program combines classroom learning with real-world projects, preparing you for a full-time IT support role within 6 months. Enjoy competitive benefits, flexible scheduling options, and opportunities for professional growth in one of America's fastest-growing tech hubs.
Responsibilities
- Diagnose and resolve hardware/software issues using provided diagnostic tools
- Install, configure, and maintain company laptops, peripherals, and network equipment
- Document technical procedures and create troubleshooting knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Participate in cross-departmental IT projects and system upgrades
- Provide tier-1 user support for internal and external clients
- Complete vendor-certified training modules and skill assessments
Qualifications
- High school diploma or equivalent; relevant certifications (A+, Network+) preferred
- Basic understanding of operating systems (Windows, macOS, Linux)
- Strong problem-solving abilities and technical aptitude
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to complete company-provided training programs
- Valid driver's license and reliable transportation
- Pass background check and drug screening