Job Description
Are you ready to launch a successful career in Information Technology? We are currently seeking a motivated IT Support Trainee to join our dynamic team in Cincinnati, OH. This is a direct hire opportunity designed for individuals looking to gain hands-on experience in a corporate environment.
As a Trainee, you will receive structured mentorship and training while supporting our internal clients. If you are passionate about technology and eager to learn, we want to hear from you.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues.
- Assist in the deployment and configuration of workstations and peripherals.
- Monitor system performance and troubleshoot connectivity problems.
- Document technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with senior engineers to implement IT best practices.
- Conduct user training sessions on new software and security protocols.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science or IT is a plus.
- Familiarity with Microsoft Office Suite and basic operating systems.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Willingness to obtain relevant IT certifications (we support training).