Job Description
Are you eager to launch a high-growth career in Information Technology?
Apex IT Solutions is currently seeking a motivated **IT Support Trainee** to join our dynamic team in the heart of Denver, CO. We are offering a **$5,000 Sign-On Bonus** to top talent looking to jumpstart their professional journey in tech support and system administration.
As a Trainee, you will not just be fixing computers; you will be learning the ins and outs of enterprise-level IT infrastructure. We provide comprehensive mentorship, hands-on training, and a clear path to advancement into Senior IT roles. If you are tech-savvy, customer-focused, and ready to learn, this is your opportunity to thrive in a fast-paced environment.
Apex IT Solutions is currently seeking a motivated **IT Support Trainee** to join our dynamic team in the heart of Denver, CO. We are offering a **$5,000 Sign-On Bonus** to top talent looking to jumpstart their professional journey in tech support and system administration.
As a Trainee, you will not just be fixing computers; you will be learning the ins and outs of enterprise-level IT infrastructure. We provide comprehensive mentorship, hands-on training, and a clear path to advancement into Senior IT roles. If you are tech-savvy, customer-focused, and ready to learn, this is your opportunity to thrive in a fast-paced environment.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Troubleshoot hardware and software issues, including printers, laptops, and operating systems.
- Manage and maintain IT asset inventory and ensure proper documentation of all support tickets.
- Assist in the deployment and configuration of new workstations and peripherals.
- Monitor system performance and assist in maintaining network security protocols.
- Collaborate with senior IT staff to resolve complex technical challenges.
- Participate in scheduled system maintenance and upgrades.
Qualifications
- High school diploma or GED; Associate degree in Computer Science or IT preferred.
- Basic understanding of Windows and Mac operating systems.
- Strong problem-solving skills and logical reasoning abilities.
- Excellent written and verbal communication skills for interacting with non-technical users.
- Ability to work independently as well as part of a collaborative team.
- Willingness to obtain relevant IT certifications (we support training).
- Relevant internship experience is a plus.