Job Description
Launch your IT career with up to $5,000 sign-on bonus! TechSolutions Inc. seeks motivated IT Support Trainees in Arlington, TX. Our immersive 6-month program combines hands-on training with mentorship from industry experts. You'll gain real-world experience in network administration, cybersecurity protocols, and help desk operations while receiving competitive compensation and growth opportunities. Join our award-winning team and transform your passion for technology into a thriving career!
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide Tier 1/2 technical support via phone, chat, and in-person
- Document IT incidents and solutions using ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Participate in cybersecurity awareness and compliance initiatives
- Assist with network monitoring and system backups
- Train on emerging technologies like cloud services (AWS/Azure)
Qualifications
- High school diploma or equivalent (A+/Network+ preferred)
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to lift 25 lbs and work in server environments
- Valid driver's license (for occasional off-site support)
- Pass background check and pre-employment drug screen
- Enthusiasm for continuous learning in IT