Job Description
Join our award-winning IT team as an IT Support Trainee and jumpstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to provide exceptional technical support to our clients. With weekly pay, comprehensive training, and growth opportunities, this is your chance to build a future-proof career in Tulsa's thriving tech scene.
Responsibilities
- Diagnose and resolve hardware/software issues via phone, email, and remote support
- Install and configure computer systems, networks, and peripherals
- Document technical issues and resolutions using ticketing systems
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior engineers on complex technical challenges
- Participate in continuous training for emerging technologies
- Support office infrastructure including printers, servers, and cloud services
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong troubleshooting and analytical abilities
- Excellent communication and customer service skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license and reliable transportation
- Passionate about continuous learning and self-improvement