Job Description
Launch your IT career with Nevada Tech Solutions! We're seeking motivated IT Support Trainees in Henderson, NV to join our dynamic team. This is your chance to gain hands-on experience in network administration, system troubleshooting, and cybersecurity while working alongside industry experts. Our comprehensive training program includes mentorship, certification prep, and real-world exposure to enterprise systems. Enjoy competitive pay, flexible scheduling, and a clear path to advancement. No prior experience required – just passion for technology and a drive to learn!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and remote assistance
- Install, configure, and maintain hardware/software systems
- Document IT incidents and solutions in ticketing systems
- Assist with network monitoring and security protocols
- Participate in cross-departmental IT projects
- Complete vendor-specific training modules
- Contribute to knowledge base documentation
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in teams
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening
- CompTIA A+ certification (or willingness to obtain)