Job Description
Launch your IT career tomorrow with TechSolutions Inc.! We're seeking motivated IT Support Trainees in Tulsa, OK to join our dynamic team. No prior experience required—just a passion for technology and a desire to learn. Enjoy comprehensive training, mentorship from industry experts, and a clear career growth path. Join our collaborative environment where innovation meets opportunity. Apply today and start your journey toward becoming a certified IT professional!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with troubleshooting, installation, and configuration of systems
- Document incidents and resolutions using IT service management tools
- Collaborate with senior engineers to resolve complex technical challenges
- Participate in IT infrastructure monitoring and maintenance tasks
- Conduct system updates and security patches following company protocols
- Deliver user training on new technologies and best practices
Qualifications
- High school diploma or equivalent; college coursework in IT preferred
- Basic understanding of Windows/macOS operating systems
- Fundamental knowledge of networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain within 6 months)