Job Description
Launch your IT career with LexTech Solutions! We're seeking motivated IT Support Trainees to join our dynamic team in Lexington, KY. This immersive program combines hands-on training with mentorship from industry experts, equipping you with essential skills in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive compensation, comprehensive benefits, and a clear pathway to becoming a certified IT professional. Apply today and transform your passion for technology into a rewarding career!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain desktop/laptop systems
- Provide remote and on-site technical support via ticketing systems
- Document incidents, solutions, and asset inventory
- Collaborate with senior engineers on infrastructure projects
- Implement security protocols and best practices
- Train users on system usage and data protection
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification