Job Description
Join TechSolutions Inc. as an IT Support Trainee and kickstart your career in technology! We're seeking passionate individuals eager to learn and grow in a dynamic environment. Our comprehensive training program will equip you with the skills to become a vital part of our IT team, providing essential technical support to clients across Milwaukee and beyond.
As a trainee, you'll work alongside seasoned IT professionals, gaining hands-on experience in network administration, system troubleshooting, and customer service. We offer competitive compensation, career advancement opportunities, and a supportive workplace culture focused on innovation and professional development. Apply today to begin your journey in the thriving tech industry!
Responsibilities
- Diagnose and resolve hardware/software issues for clients and internal teams
- Install, configure, and maintain computer systems and networks
- Provide exceptional customer support via phone, email, and in-person
- Document technical procedures and maintain accurate records
- Collaborate with senior IT staff on complex technical projects
- Stay updated on industry trends and emerging technologies
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts and hardware components
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation