Job Description
Launch your IT career with TechSprint Solutions! We're seeking motivated IT Support Trainees in Houston, TX with immediate weekly pay opportunities. Our accelerated training program combines hands-on experience with mentorship from industry experts. No prior experience required – we'll teach you everything needed to excel in enterprise IT environments. Enjoy competitive compensation, flexible scheduling, and a clear path to full certification.
Responsibilities
- Assist users with hardware/software troubleshooting via phone, email, and remote support
- Deploy and configure desktop/laptop systems according to company standards
- Maintain inventory of IT assets and document service desk procedures
- Participate in network monitoring and basic security protocols
- Collaborate with senior technicians on complex technical escalations
- Complete weekly training modules and certification prep courses
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and familiarity with Windows/macOS
- Strong problem-solving and communication skills
- Ability to lift 15-20 lbs for equipment handling
- Customer service mindset with patience and professionalism
- Valid driver's license for occasional site visits
- CompTIA A+ certification (or willingness to obtain within 90 days)