Job Description
Launch your IT career with TechSolutions Pro! We're seeking motivated IT Support Trainees in Wichita, KS to join our dynamic team immediately. No prior experience required – we provide comprehensive training to transform you into a skilled IT professional. Enjoy competitive pay, benefits, and a clear path to advancement in the growing tech sector. Don't miss this opportunity to build your future in Wichita's thriving tech community!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with security protocols and system updates
- Document incidents and maintain accurate service records
- Collaborate with senior technicians to resolve complex issues
- Participate in continuous training programs to develop technical expertise
- Deliver exceptional customer service to internal stakeholders
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems and networking concepts
- Strong problem-solving and analytical skills
- Excellent communication and customer service abilities
- Ability to work independently and in team environments
- Willingness to learn new technologies and adapt to changing needs
- Valid driver's license and reliable transportation
- Pass background check and drug screening