Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals in Phoenix, AZ to provide essential technical support while receiving comprehensive training. This immediate hire opportunity offers hands-on experience with cutting-edge systems and a clear path to career advancement. Enjoy competitive compensation, mentorship from industry experts, and a collaborative work environment. If you're passionate about technology and eager to grow, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain desktop/laptop systems
- Provide remote and on-site technical support
- Document IT processes and ticket resolutions
- Assist with network administration tasks
- Train users on company systems and security protocols
- Collaborate with senior IT staff on system upgrades
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- CompTIA A+ or similar certification a plus
- Valid driver's license for occasional site visits