Job Description
We are seeking enthusiastic IT Support Trainees to join our dynamic team in Seattle, WA. This is a unique entry-level opportunity designed for individuals looking to launch a successful career in Information Technology. No prior professional experience is required; we provide full training and mentorship.
As an IT Support Trainee, you will work directly with our senior technical staff to learn the ins and outs of enterprise IT infrastructure. We value potential, curiosity, and a strong work ethic over years of experience. If you are ready to start a rewarding career in tech, apply today.
Responsibilities
- Assist in the installation, configuration, and maintenance of hardware and software systems.
- Provide Tier 1 technical support to employees via phone, email, and ticketing systems.
- Perform basic troubleshooting for network connectivity, printers, and peripherals.
- Document technical issues and resolutions in the company knowledge base.
- Participate in scheduled maintenance windows and system upgrades.
- Learn and apply security best practices under supervision.
Qualifications
- High school diploma or equivalent (Associate’s degree in IT/CIS is a plus).
- Basic understanding of computer operating systems (Windows/macOS).
- Strong desire to learn and grow within the technology sector.
- Excellent communication and customer service skills.
- Ability to work in a collaborative team environment.