Job Description
Join our dynamic IT team as a Trainee and kickstart your career in technology! We're urgently seeking motivated individuals in Jacksonville, FL to provide essential technical support while learning industry best practices. This hands-on role offers comprehensive training in network administration, hardware troubleshooting, and cybersecurity fundamentals. Work alongside certified professionals in a fast-paced environment where your growth is our priority. Full benefits package included!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install and configure computer systems, peripherals, and software
- Document technical processes and maintain service logs
- Assist with network administration tasks under supervision
- Provide remote and on-site technical support
- Follow IT security protocols and best practices
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Valid driver's license (for occasional on-site support)
- CompTIA A+ or similar certification a plus