Job Description
Join TechNexus Solutions as an IT Support Trainee and launch your career in high-demand technology! We're seeking motivated individuals with a passion for problem-solving and innovation. Our comprehensive training program combines classroom learning with hands-on experience, ensuring you develop industry-leading skills in network administration, cybersecurity, and cloud technologies. Enjoy competitive compensation, career advancement opportunities, and a collaborative work environment in Chandler's thriving tech hub. Apply now to become part of our award-winning IT team!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems across enterprise environments
- Provide Tier 1/2 support via phone, email, and ticketing systems for internal/external clients
- Document technical procedures and maintain accurate system documentation
- Collaborate with senior engineers on network security initiatives and infrastructure projects
- Participate in 24/7 on-call rotation after training completion
- Conduct system audits and implement preventative maintenance protocols
- Train end-users on new technology deployments and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred (willing to train)
- Strong analytical skills and ability to diagnose complex technical issues
- Excellent communication skills for diverse stakeholder interactions
- Basic understanding of Windows/Linux operating systems and networking fundamentals
- Ability to lift 30 lbs and work in server room environments
- Valid driver's license for occasional off-site support
- Passionate about continuous learning in emerging technologies