Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving and learning. This immediate hire position offers comprehensive training in network administration, hardware troubleshooting, and software support. Work alongside certified professionals in a fast-paced environment while developing industry-standard skills. Enjoy competitive pay, benefits package, and clear career progression path. No prior experience required—just bring your enthusiasm and eagerness to learn!
Responsibilities
- Install, configure, and troubleshoot desktop/laptop hardware and peripherals
- Provide first-level technical support via phone, email, and in-person
- Assist with network setup, security protocols, and system backups
- Document technical issues and maintain support ticket systems
- Collaborate with senior technicians on complex IT infrastructure projects
- Participate in ongoing training sessions for new technologies
- Ensure compliance with company IT policies and security standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware/software concepts
- Excellent communication and customer service skills
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Valid California driver's license (for occasional off-site support)
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Pass background check and drug screening