Job Description
Launch your IT career tomorrow with TechAdvance Solutions! We're seeking motivated IT Support Trainees in New Orleans to join our award-winning team. No prior experience required – we provide comprehensive training to transform you into a tech professional. Enjoy a fast-paced environment where you'll solve real-world problems, collaborate with industry experts, and build a foundation for long-term growth. Start date: Immediate! Join us to become the backbone of digital innovation in the vibrant New Orleans tech scene.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Create and maintain user documentation and knowledge base
- Collaborate with senior engineers on complex problem resolution
- Participate in training sessions to build technical expertise
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong communication and customer service skills
- Ability to learn quickly in fast-paced environments
- Relevant certifications (CompTIA A+, Google IT Support) a plus
- Valid driver's license and reliable transportation