Job Description
Launch your IT career with our paid training program! TechSolutions Inc. is seeking motivated IT Support Trainees in Sacramento to join our dynamic team. No prior experience required – we provide comprehensive hands-on training in hardware troubleshooting, network diagnostics, and helpdesk operations. This 6-month program combines classroom instruction with real-world experience, preparing you for full-time IT support roles. Enjoy competitive benefits, mentorship from senior engineers, and a clear growth path to become a certified IT specialist.
Responsibilities
- Install, configure, and troubleshoot desktop hardware/software systems
- Provide technical support for employees via phone, email, and in-person
- Assist with network setup, maintenance, and security protocols
- Document IT issues and solutions using ticketing systems
- Collaborate with senior technicians on complex infrastructure projects
- Participate in ongoing training modules and certification preparation
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and customer service mindset
- Willingness to learn technical concepts through hands-on training
- Ability to work in a team environment and follow procedures
- Valid California driver's license (for occasional site visits)
- Pass background check and pre-employment screening