Job Description
Launch your IT career with TechSolutions Inc. in Dallas! We're seeking motivated IT Support Trainees to join our award-winning team. No prior experience required – we provide comprehensive training and mentorship to transform your passion for technology into professional expertise. Enjoy competitive benefits, growth opportunities, and a collaborative environment where innovation thrives.
What You'll Gain:
- Industry-recognized IT certification pathways
- Hands-on experience with cutting-edge systems
- 1:1 mentorship from senior engineers
- Full benefits package including health insurance
Ready to build your future in tech? Apply today and start your journey!
Responsibilities
- Assist users with hardware/software troubleshooting
- Install/configure computer systems and peripherals
- Document IT processes and create user guides
- Monitor network performance and security protocols
- Collaborate with team on system upgrades
- Provide exceptional customer support via ticketing systems
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent verbal/written communication
- Willingness to learn new technologies
- Ability to work independently and in teams
- Customer service mindset with patience