Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated IT Support Trainees in Buffalo, NY to join our dynamic team. No prior experience needed – we provide comprehensive training to transform your passion for technology into a professional skillset. Enjoy competitive pay, growth opportunities, and a collaborative environment where your curiosity is valued. Start tomorrow! Apply today to begin your journey in the fast-paced world of IT support.
Responsibilities
- Provide frontline technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Document IT processes and knowledge base articles
- Collaborate with senior engineers on complex escalations
- Support user account management and security protocols
- Deploy and configure workstations across company infrastructure
- Participate in ongoing technical training and certifications
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (for occasional site visits)
- CompTIA A+ certification (or willingness to obtain)