Job Description
Join our dynamic IT team in San Antonio as an IT Support Trainee! This urgent opening is perfect for tech enthusiasts eager to launch their careers in IT. We offer comprehensive training, mentorship from industry experts, and a clear path to full-time employment. Work with cutting-edge technology while providing essential support to our growing client base. Immediate start available!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist users with system access, password resets, and account management
- Document technical procedures and maintain support tickets
- Collaborate with senior engineers on complex problem resolution
- Participate in ongoing training programs to develop technical skills
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic understanding of operating systems (Windows, macOS) and networking concepts
- Strong customer service and communication skills
- Ability to troubleshoot hardware and software issues methodically
- Willingness to learn and adapt to new technologies
- Valid driver's license and reliable transportation