Job Description
Join TechAdvance Solutions' elite IT Support Trainee program and kickstart your career in one of America's fastest-growing tech hubs! We're seeking motivated individuals to receive hands-on training in enterprise-level infrastructure, cybersecurity protocols, and cloud technologies. Our comprehensive 6-month mentorship program combines classroom instruction with real-world client exposure, positioning you for rapid advancement into senior roles. Enjoy competitive compensation, full benefits, and a collaborative environment that celebrates innovation and continuous learning.
Responsibilities
- Deploy and maintain hardware/software systems across 500+ endpoints
- Resolve Tier 1-2 technical issues via ticketing systems and remote support
- Implement cybersecurity best practices including patch management and access controls
- Document procedures and create knowledge base articles for team reference
- Collaborate with cross-functional teams on infrastructure optimization projects
- Participate in 24/7 on-call rotation after training completion
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or Network+ certification (or willingness to obtain within 90 days)
- Proficiency in Windows OS, Active Directory, and virtualization technologies
- Strong analytical skills with ability to troubleshoot complex systems
- Excellent written/verbal communication and customer service aptitude
- Valid Texas driver's license and ability to travel to client sites