Job Description
Launch your IT career in the heart of the nation's capital! Capital Tech Solutions seeks motivated IT Support Trainees to join our dynamic team in Washington, DC. This immersive 6-month program combines hands-on training with real-world experience, preparing you for a full-time career in technology support. You'll work alongside senior engineers on federal and private sector projects while earning competitive compensation and benefits.
Our trainee program offers structured learning in network administration, system troubleshooting, cybersecurity fundamentals, and client relationship management. With a 95% hire rate for top performers, this is your gateway to a rewarding career in IT. Apply today to start your journey in one of America's most vibrant tech hubs!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in cybersecurity awareness training and best practices
- Support office AV systems and meeting room technology
- Monitor system health and perform preventive maintenance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows OS, Active Directory, and networking
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 25lbs and work in server environments
- Valid driver's license and reliable transportation
- US citizenship required for federal project access
- Pass background check and drug screening