Job Description
Join our dynamic team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about troubleshooting and customer service. This comprehensive training program combines hands-on experience with mentorship from industry experts. You'll gain exposure to enterprise systems, network infrastructure, and cybersecurity protocols while delivering exceptional user support. Our collaborative environment fosters growth and career advancement opportunities. Apply today to become part of Bakersfield's leading tech innovator!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document incident reports and resolution procedures
- Assist with cybersecurity best practices implementation
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing skills development workshops
- Support internal IT infrastructure projects
Qualifications
- High school diploma or equivalent (AAS/CompTIA A+ preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to lift 30 lbs and work in various environments
- Valid California driver's license
- Pass background check and drug screening