Job Description
Join our award-winning IT team as a Trainee and launch your career in technology! Capital Tech Solutions is urgently seeking motivated individuals for our IT Support Trainee program in Washington, DC. This immersive 6-month program combines hands-on experience with mentorship from industry experts to fast-track your career in IT support. You'll gain exposure to network administration, cybersecurity fundamentals, and cloud technologies while supporting Fortune 500 clients in the nation's capital.
Why Join Us? • Industry-leading training program • Full benefits package (health/dental/vision) • Opportunity for permanent placement • Cutting-edge tech environment • Competitive salary progression
Responsibilities
- Provide tier-1 technical support for hardware/software issues via phone, email, and remote access
- Deploy and configure workstations, laptops, and peripherals
- Assist with network monitoring and basic troubleshooting
- Create and maintain documentation for IT procedures
- Participate in cybersecurity awareness campaigns
- Shadow senior engineers on infrastructure projects
- Collaborate with cross-functional teams on IT initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to lift 25lbs and work in a dynamic environment
- Valid driver's license (for occasional client site visits)
- Passion for technology and continuous learning