Job Description
Launch your IT career with GlobalTech Systems! We're seeking motivated IT Support Trainees in Tampa, FL, and we provide all necessary equipment to ensure your success. Join our award-winning team and gain hands-on experience in cutting-edge technology while supporting Fortune 500 clients. This comprehensive training program combines classroom instruction with real-world troubleshooting, preparing you for a full-time role in our dynamic IT department.
As an industry leader in managed IT services, we invest heavily in our talent. Our trainees receive top-tier laptops, diagnostic tools, and access to our exclusive tech labs. No experience required – we'll teach you everything from network fundamentals to cloud security. Apply today and start your journey toward becoming a certified IT professional!
Responsibilities
- Install, configure, and maintain hardware/software systems under mentorship
- Diagnose and resolve technical issues via phone, email, and remote support
- Document troubleshooting processes and knowledge base articles
- Assist with network security protocols and data backup procedures
- Participate in ongoing technical training and certification programs
- Collaborate with senior engineers on complex infrastructure projects
- Provide excellent customer service to internal and external stakeholders
Qualifications
- High school diploma or equivalent (AAS/CS degree preferred)
- Basic understanding of computer hardware and operating systems
- Strong problem-solving and analytical thinking abilities
- Excellent communication and interpersonal skills
- Willingness to obtain CompTIA A+ certification within 6 months
- Ability to lift 20 lbs and work in various office environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening