Job Description
Launch your IT career with TechNexus Solutions! We're seeking motivated IT Support Trainees in Kansas City, MO to join our dynamic team. This direct hire opportunity offers comprehensive training in network administration, system troubleshooting, and cybersecurity fundamentals. Work alongside industry experts in a collaborative environment designed to accelerate your technical growth. If you're passionate about technology and eager to build a future in IT, this is your perfect starting point!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and maintain desktop hardware/software systems
- Assist with network monitoring, security updates, and backup operations
- Document IT procedures and create knowledge base articles
- Collaborate with senior technicians on complex system issues
- Participate in ongoing training to develop advanced IT skills
Qualifications
- High school diploma or equivalent; relevant certifications (A+, Network+) preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication abilities
- Ability to lift 25 lbs and work in server environments
- Valid driver's license for occasional site visits
- Willingness to work flexible hours including occasional weekends
- Passion for continuous learning in emerging technologies