Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated IT Support Trainees in Toledo, OH to join our dynamic team. No prior experience required – we provide comprehensive training to transform you into a skilled IT professional. Work with cutting-edge technology, solve real-world technical challenges, and grow alongside industry experts in a supportive environment. This is your gateway to a rewarding career in information technology.
Responsibilities
- Install, configure, and troubleshoot hardware and software systems
- Provide Tier 1 support to resolve user technical issues
- Document IT processes and maintain accurate service records
- Assist with network administration and security protocols
- Collaborate with senior IT staff on complex system implementations
- Participate in ongoing training to develop technical expertise
- Support system upgrades and infrastructure maintenance
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn quickly and adapt to new technologies
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain)